FAQ

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Q: What is your Minimum Order Quantity (MOQ)?

A: To maintain production efficiency and the highest quality standards, our MOQ is 20 sets per model.


Q: Are the vanities shipped flat-packed or assembled?

A: To protect the structural integrity of our seamless designs, most units are shipped fully assembled. This ensures a high-precision fit and simplifies the installation process on-site.


Q:What materials are used in your cabinetry?

A: We use a premium combination of E0-Grade waterproof plywood and solid American Ash wood.


Q:How do you guarantee the durability of your boards?

A: We stand behind our material quality with a 10-year warranty against water damage on our boards. Our E0-grade plywood is specifically engineered for moisture resistance, ensuring the core remains intact and free from swelling or delamination over a decade of use.


Q:Which hardware brands do you use?

A: To ensure a smooth, long-lasting user experience, we only equip our products with world-class hardware from industry leaders: Hettich (Germany), Unihopper, and DTC. These components provide superior soft-close functionality and exceptional load-bearing capacity.


Q:Is the plywood environmentally friendly?

A: Yes. We strictly use E0-grade boards, which meet the highest international standards for low formaldehyde emissions. This ensures that our products are safe for both the environment and the health of the end-user.


Q: What is the typical lead time for an order?

A: Our standard lead time is approximately 45 to 60 days. Because our products involve complex engineering and original molds, this timeframe ensures every unit meets our rigorous quality control.